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Mid-Market

Scale operations without growing pains

Designed for teams of 51-500 employees. Advanced features for growing companies that need structure without bureaucracy.

Mid-Market

Mid-Market (51–500): Standardise to scale

Create predictable, cross-functional execution with multi-workspace structure, advanced permissions, and automation that reflects how your real organisation works.

OKR & Goal Setting Across Departments

As teams expand, strategy must cascade cleanly. HiDesk's OKR & Goals supports department-level objectives, with team and personal OKRs beneath.

Cross-functional KRs: Assign multi-team ownership with clear task linkage.
Evidence, not anecdotes: Status computed from live task activity.
Cadence fit: Mix monthly and quarterly periods seamlessly.
Review rhythm: Set repeating reviews using Calendar and Timeline views.

Workflows & Approvals

Model procurement, change control, hiring, and incident flows with conditional steps and multi-stage approvals.

Dynamic approvers by role, team, or group
Escalations with full audit history
Versioned changes for safe rollouts

Templates & Standardisation

Create Templates for high-volume work with fields, statuses, checklists, and visibility controls.

Field-level visibility controls
Default assignees and SLA timers
Analytics tags for dashboards

Scale with confidence

Standardised intake, predictable approvals, and OKRs tied to real tasks for smooth collaboration.

Key Benefits

Department Management

Organize teams with custom workspaces and permissions

Process Standardization

Create repeatable workflows across teams

Advanced Permissions

Granular access control by role and department

Custom Integrations

Connect with your existing tool stack

Multi-WorkspaceWorkflow AutomationAdvanced AnalyticsAPI AccessPermissions
"HiDesc helped us maintain startup agility while adding enterprise structure."

Michael Roberts

Growth Corp

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