Remote Teams
Bridge the distance, build the culture
Keep distributed teams connected, aligned, and productive. Built-in video calls, async collaboration, and timezone management.
Remote Teams: Alignment without micromanagement
Distributed work thrives when goals are clear, conversations stay close to the work, and updates happen automatically. HiDesk brings Team Chat, Video Calls, Views & Tools (Calendar, Kanban, List, Timeline), Time Tracking, and Document Management together—so remote teams coordinate smoothly while leaders get trusted, live visibility.
Goals that travel across timezones (OKR & Goals)
Remote teams need a small set of shared objectives and a reliable way to see progress. With OKR & Goals, set company objectives, align team and personal OKRs beneath them, and link key results to real tasks.
- •Clear cascades: Company → Team → Personal OKRs that map to work.
- •KR↔Task linkage: Task movement updates KR progress automatically.
- •Review cadence: Recurring calendar reviews with Timeline snapshots.
- •Analytics-backed: Throughput, burndown, and cycle time inform OKR health.
Async first, sync when it counts
Keep the majority of work async: use Team Chat threads tied to tasks for decisions, attach files to the task in Document Management, and rely on read tracking to confirm the right people saw the latest version.
Productivity without surveillance
Leaders see flow through Analytics Dashboard (throughput, burndown, cycle time) and optional Time Tracking (auto timers or manual logs). The focus is outcomes and bottlenecks—never keystrokes.
Custom solutions & custom AI
(implemented via Integrations + Workflows)
All AI and connectors are delivered through Integrations (Custom Only) and respect Security & Admin (Permissions) and Compliance.
Challenges We Solve
Timezone coordination
Async communication
Team bonding and culture
Productivity monitoring
How We Help
Timezone Intelligence
Smart scheduling that works across timezones
Async Collaboration
Threaded discussions and recorded video updates
Virtual Watercooler
Social spaces for team bonding
Productivity Insights
Track productivity without micromanaging