Get support and assistance for Hidesc, your organisation task management platform. Our team is here to help you make the most of this bespoke task management application.
Support Overview
Multiple ways to get help with your task management system for organisations:
- Documentation and help articles
- Email support
- Live chat
- Community forums
- Video tutorials
Contact Methods
| Method | Best For | Response Time |
|---|---|---|
| Email Support | Detailed questions, account issues | 24-48 hours |
| Live Chat | Quick questions, urgent issues | Minutes |
| Help Articles | Self-service, how-to guides | Instant |
| Video Tutorials | Learning features, onboarding | Instant |
Email Support
Contact our support team:
- General Support: support@hidesc.com
- Sales Inquiries: sales@hidesc.com
- Enterprise Support: enterprise@hidesc.com
Self-Service Resources
Find answers quickly with our comprehensive resources:
- Help Center - Browse all documentation
- FAQ - Frequently asked questions
- Video tutorials - Step-by-step guides
- Webinars - Live training sessions
Enterprise Support
Enterprise customers receive priority support:
- Dedicated account manager
- Priority response times
- Custom onboarding
- Training for your team
- Bespoke AI workflow automation setup