Contacts Overview

Manage your contacts and relationships effectively

Contacts Overview

The Contacts module allows you to manage client and contact information, with associated tasks and documents. Create and manage detailed profiles for different contact types such as Customers, Suppliers, and Candidates.

This form captures essential business, personal, and compliance information in an organized interface.

Contact Add Form

Contact add form interface

Contact Types

Client/Customer

  • Business clients
  • Customer organizations
  • Paying customers

Prospect

  • Potential clients
  • Sales leads
  • Opportunities

Vendor/Supplier

  • Suppliers
  • Service providers
  • Partners

Personal

  • Individual contacts
  • External collaborators
  • Candidates

Contact List

View all contacts/clients, search and filter contacts, and access contact details.

How to Use

  1. Go to Contacts from sidebar
  2. View contact list
  3. Use search bar to find specific contacts
  4. Apply filters (type, status, tags)
  5. Click contact name to view details

Search

Search by name, email, or company

Filter

Filter by contact type, status, or tags

Sort

Click column headers to sort

Export

Export contact list to CSV or Excel

Contact Single Page

View complete contact details, manage contact-related tasks, access documents, and view interaction history.

Profile Section

  • Contact name and title
  • Company/organization
  • Email and phone
  • Address and custom fields

Tasks Tab

  • Tasks assigned to this contact
  • Create new contact-related tasks
  • View task status

Documents Tab

  • Files related to contact
  • Upload new documents
  • Contracts, proposals, etc.

Activity Tab

  • All interactions logged
  • Communication history
  • Changes made

Edit/Delete Contact

Edit Contact

  1. Open contact single page
  2. Click "Edit" button
  3. Modify fields as needed
  4. Click Save

Delete Contact

  1. Open contact or select from list
  2. Click "Delete" button
  3. Confirm deletion
  4. Contact removed (may be archived)

Export/Import Contacts

Export Contacts

  1. Go to contact list
  2. Click "Export" button
  3. Choose format (CSV, Excel, vCard)
  4. Select fields to export
  5. Download file

Import Contacts

  1. Click "Import" button
  2. Download template file
  3. Fill template with contact data
  4. Upload completed file
  5. Map columns and confirm import

Import Tips

  • Use the provided template
  • Ensure required fields are filled
  • Check for duplicates
  • Validate email formats

Best Practices

Keep Information Updated

Regularly update contact information to maintain accuracy

Use Consistent Naming

Follow a naming convention for easy searching

Add Relevant Tags

Tag contacts for easy filtering and organization

Link to Projects

Associate contacts with relevant projects when applicable

Archive Instead of Delete

Consider archiving inactive contacts rather than deleting them

contactsmanagementCRMoverview